Accelerating diagnostics for your environment
Find solutions, troubleshoot issues, and get the support you need for your software products.
What is Arctera Quick Assist (AQA)?
Arctera Quick Assist (AQA) is a support tool designed to simplify troubleshooting across Arctera products. It helps users quickly detect system issues, collect diagnostic data, and share that information with Arctera Support for faster case resolution.
Supported Products
Arctera Quick Assist for Windows
Easily diagnose and support your Arctera products.
Run system scans: To detect common issues and verify installation requirements across Arctera products.
Actionable Reports: Generates clear insights with diagnosed issues and recommended solutions.
Step-by-step documentation: Guides users through running and interpreting scans.
Streamlined Support: Diagnostic packages can be shared with Arctera Support for faster case resolution.
Arctera Quick Assist (AQA) For Windows
Download the most recent version of the Arctera Quick Assist tool and explore the step-by-step guide to help you troubleshoot and quickly resolve any issues you may encounter.