November 5, 2025 - 2 min read
How Labels Bring Clarity to Surveillance
Chris Stapenhurst
Director, Product Management
In today’s surveillance landscape, teams face a constant stream of alerts, communications, and reviews. Staying focused and consistent isn’t just about cutting noise. It’s about helping reviewers work smarter and giving organizations confidence in every decision. That’s where Labels in Arctera Insight Surveillance come in.
Empowering Reviewers
Labels help reviewers classify items quickly and confidently. Whether tagging customer complaints, categorizing potential violations, or applying workflow-specific labels, reviewers can organize content in ways that make daily reviews faster, clearer, and more consistent across the board.
Simplifying Administration
For administrators, managing Labels is simple and flexible. They can be created at the application or department level, activated instantly, and shared across sub-departments. That means workflows stay consistent organization-wide, while admins retain the freedom to adapt labeling strategies to different teams or use cases.
AI-Enhanced Predictions
When paired with Arctera’s machine learning engine, Labels get even smarter. As reviewers tag items, AI learns from those patterns and starts predicting likely labels for new content. The result? Faster triage, fewer manual steps, and more time spent on the reviews that matter most.
Feedback Loops for Continuous Improvement
Labels also power feedback loops that keep teams aligned and improving. Supervisors can audit labels, track accuracy, and refine workflows based on real insights from reviewers. It’s a simple way to build trust, strengthen accountability, and make every review process better than the last.
Why Labels Matter
- Streamlined workflows: Self-classification reduces manual triage and speeds up review.
- Consistency across teams: Standardized labels create predictable, repeatable processes.
- Audit-ready transparency: Secondary reviews and label history build trust.
- AI as a force multiplier: Predictions help reviewers focus on what’s critical.
- Scalable and flexible: Easy to create, share, and refine as your organization grows.
See Labels in Action
Want to see how Labels can simplify your workflows?